This feature can easily be turned on or off by logging into your account and clicking on your "Account Information" whereby you can select if you wish to receive promotional emails from our company. Please note however that emails related to your pharmacy escrow order such as tracking information and important updates regarding your online medication cannot and will not be disabled.
Simply login to your account and visit the "Account Information" page whereby you will be able to update your contact information. Please note that if you need to change your shipping address in the middle of an order you should contact us immediately so that we can check with the respective pharmacies to see if this is a possibility.
How can I change my password?
Simply login to your account and visit the "Change Password" page. We recommend you choose a strong password for your account so as to increase the security. If you ever lose your password you may contact us and we will be glad to assist.
Simply login to your account and visit the "Order Refills" page. Once you are at this page you will see that every online medication you have ever ordered will be displayed in a convenient list whereby you can select which ones you wish to refill. You would then add the pharmacy escrow products to your cart and proceed through the checkout as normal.
A refill reminder is a convenient way to remind yourself about refilling your pharmacy escrow order so that you reduce the risk of running out of your medications. You have the option to set a reminder both when you place your order and through your account in the "Refill Reminder" page. Please do not rely on these reminders because although we try our best sometimes it can be very difficult to contact you and emails are not always the most reliable form of communication.
I am not receiving emails you sent me, what is the problem?
If you are having problems receiving email from us please try the following:
If you have checked all of the above and are still having problems receiving our emails then contact us and we will be glad to help your solve the problem.
It is possible to cancel your account however for security reasons you must contact us to have this completed.
For a limited time only we are offering you the chance to become a PharmacyEscrow.com Premium Member which entitles you to Lifetime Free Shipping* for as long as you continue to order through our company. This promotion will offer you:
* Although our Premium Members receive free shipping for life, there is a limit of 4 shipments per year to prevent abuse. Any additional orders will be charged at regular shipping rates until the following year at which point shipping will once again be free.
The Free Shipping For Life works by allowing you a maximum of four shipments per year starting on the date you purchase your Premium Membership. The moment you add the Free Shipping For Life to your shopping cart, shipping will automatically be free on that order, and every subsequent order so long as you order no more than four times per year. If you try to order a fifth time you will be charged the regular shipping rates for that specific online medication order. Free shipping will resume again one year after your initial Premium Membership purchase date. Please note: Pharmacy escrow orders that are cancelled or that are otherwise not yet valid are not included in the four shipments per year. Also, subsequent online medication orders after the purchase of your Premium Membership will only allow you Free Shipping if the order containing the membership is active and paid for.
For more information please do not hesitate to contact us.
Unfortunately, once you have used your Premium Membership (usually this will be on the same order it is purchased on), you will be unable to receive a refund. The funds for your membership are forwarded to the courier in order to setup your own dedicated shipping account allowing you the four free shipments per year. As such, once we setup your account with the courier it is impossible for us to cancel that account as it is linked to your name and specific address. Please note however, the courier will allow us to change the address on file if ever you are to move - such changes are automatically updated when you change the online medication shipping details in your customer account.
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