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95 of 178 people found this review helpful:

No resolution

	By Leanne W. (United States)
	Customer since 12/19/2007 - (10 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I have been on live chat several times - it always ends up being almost 2 hours. Usually get resolution, but last time never got resolution - they always are pleasant and say they will get back to me quickly but I end up on hold forever. What is it 1 person taking care of 10 people at once? Very frustrated with the whole process. I had better luck in the past, but the last couple times I've had problems and think it's time to find an alternate place to purchase hcg. I think I am a good customer, but don't feel that I am treated as such.

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116 of 205 people found this review helpful:

Broken Vial

	By Roni M. (BC, Canada)
	Customer since 10/22/2008 - (2 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I have rated the quality of my order as 'poor' because the packaging was not suitable for the shipping of glass.

My order was received within less then two weeks.. :o). The packaging was a simple envelope, not a box like friends of mine had received. It was to no surprise that one of the glass Hcg vials was broken. It was late on a Friday, I through out the broken vial and mixed up the other. On the Monday I contacted 'PharmacyEscrow.com' and explained the situation. They said if I would have taken a picture of the broken vial they would have replaced it. I did not think to take a picture, when I saw that the glass was broken... I disposed of it. I assumed that the pharmacy would take responsibility because of their poor packaging however I had to pay for the broken via of Hcg that could not be used. :o(

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76 of 150 people found this review helpful:

sucked

	By Lucy S. (United States)
	Customer since 11/1/2008 - (4 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

This was the worst experience I have had I used the live help however they had no ability to help. I just received the same answer over and over and over again. I was curious in they took the money from my account about two weeks before they tried to send me anything. They were not helpful and I wouldn't use them again.

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52 of 105 people found this review helpful:

review

	By Shelley C. (United States)
	Customer since 8/6/2008 - (7 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I liked the shipment of this order - which was pretty quick but the medication had no effect whatsoever. I reordered from a different company (HUCOG) and had amazing results. I do not think that the medication I got from this pharmacy was good. I was sharing the medication with a friend and he also had no results. The product which was first sent was Pregnyl the replacement was HUCOG. I loved the HUCOG and the people really helped me and cared for me at PharmacyEscrow.com.

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32 of 76 people found this review helpful:

Slow Boat From India

	By Janice N. (United States)
	Customer since 5/18/2007 - (8 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I have ordered from you many times and have been happy with every other order but this one. I had to call several times to research the delay in delivery. This order took nearly 3 months to be completely delivered. I have and will continue to order from you again, but I will not select the Indian pharmacy ever again.

Janice N

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43 of 95 people found this review helpful:

DAMAGED GOODS

	By Sierra B. (United States)
	Customer since 12/11/2007 - (18 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I have to first start off by stating that I am so very disappointed with this company. I have been ordering HCG from PharmacyEscrow.com for a year now, for myself and other people, and this is the first time that I have received an order that was totally destroyed when it arrived. I ordered 2 vials of 5000iu's on 10/02/2008. I received the order in the mailbox 11/04/2008. The packaging was horrible. Upon opening the flimsy brown package, I wondered why there was only 1 box, when I placed the order for 2 vials. To my dismay, the pharmacy, for some reason, decided to stuff 2 ampules of the hcg into 1 small box that the hcg comes in.(Each ampule should have it's own box). I was devastated, to say the least. I called PharmacyEscrow.com the next day and spoke to a rep, whose name I can not recall, who then told me not to worry, all I need to do is send an email with photos of the damage, then someone will get back to me in 24-48 hours. Well, I followed his instructions, and guess what??? No reply from anyone.(Oh yeah, I did at least get an automated email response saying that my email was received) OK, so I waited patiently a few days afterwards, then on 11/11/2008, I called customer service and after being on hold for a little over 20 minutes, I finally spoke to someone named "JOSH", who told me to send another email to his supervisor "JAKE J" and he would get back to me. OK, so I did that and guess what, still no response, no reply, NOTHING!!! Then, on 11/15/2008, I lived chatted with someone named "KURT", who asked me to send the previous emails with pictues to him via email. He told me that once he received the email with the pictures, he would then notify the pharmacy that day for reshipment of my medications. Well, I still have NOTHING!!! Not even a tracking # to let me know that it has been shipped out and today's date is 11/30/2008. I did call about a week and 2 days ago to find out why I had not received a tracking # as yet. The rep, whose name I wrote down but can not find, put me on hold for a few minutes, then told me that the reshipment order was already placed with the pharmacy. He even had record of my email to "KURT"!! WOW!!!( I am not impressed, really!) I guess this man wanted to shut me up, so he said that he would credit my account 10 dollars, which he did, then told me that I should receive a tracking number in a few days, which of course I did not. So, I am still waiting and I will give them another call today to see what's going on. I mean, come on, it has been nearly a month already. But I must say, customer service is mediocre. It sounds as if they are reading from a script and telling customers things that we want to hear just to get off the phone. "KURT" did seem the most sincere, even if it was just through live chat. Will I order from them again? Not sure. After 5 previous orders of HCG, this is the 1st time I've encountered a problem amd shipping is usually pretty fast. I will not, however, order from the European pharmacy again!

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105 of 178 people found this review helpful:

3 months before i got my order

	By Jack C. (United States)
	Customer since 6/24/2008 - (2 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I ordered HCG and it took 3 months to get to my door. After calling over and over i finally got them to reship. I am happy i got it but i needed it 2 months before i got it.

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39 of 86 people found this review helpful:

Disappointing Experience

	By Melissa K. (United States)
	Customer since 9/23/2007 - (3 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

This was my first order with Pharmacyescrow.com. I was hoping to receive the product with a few weeks but unfortunately something got messed up somewhere along the way and my order took around 6 weeks to arrive. I made several phone calls and exchanged emails with the customer service staff, who were courteous and helpful, but they didn't seem to always have access to the previous communications I'd had with the company. In the end I did receive my order but was still extremely disappointed in the timeliness its arrival.

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