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142 of 247 people found this review helpful:

livial

	By Howard T. (CA, United States)
	Customer since 6/23/2007 - (9 orders)
	Ordered from European Pharmacy
	Ordered Livial

I have received this product in good condition just as i ordered, because of the Christmas holidays it took over 3 weeks to arrive but that is only 13 business days which is good since i paid for priority processing, overall i am happy with this company.

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83 of 145 people found this review helpful:

very good service

	By Margaret K. (OH, United States)
	Customer since 12/12/2008 - (6 orders)
	Ordered from European Pharmacy
	Ordered Livial

Received my order in a timely fashion and they follow up by email regularly. Good service provided in a friendly way. They are very professional in all their dealings with customers. Thank you.

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149 of 281 people found this review helpful:

Will order again

	By Ceaser G. (BC, Chile)
	Customer since 3/2/2005 - (12 orders)
	Ordered from Romanian Pharmacy
	Ordered Livial

Another successful order from the Romania pharmacy, got this one in about 2.5 weeks. Campral and Livial and very good prices here and i will be ordering again.

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113 of 210 people found this review helpful:

My comments

	By Jan A. (NY, United States)
	Customer since 10/25/2006 - (6 orders)
	Ordered from Australian Supplier
	Ordered Livial

It took nearly a month from the time I placed the order to the time when the drug arrived. To ensure I would receive my drug before finishing my supply I placed the order when I still had a more than four weeks of Livial and the new drug arrived with one day to spare. Hopefully the ordering and receiving process can be made more efficient and timely.
Thank you,
Jan A

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85 of 162 people found this review helpful:

A continuing good service

	By Jenny G. (Sheffield, United Kingdom)
	Customer since 1/5/2008 - (4 orders)
	Ordered from Australian Supplier
	Ordered Livial

For my repeat order I had to talk to staff. They were courteous and helpful. As with my previous order, the product information was easy to understand, options were clearly spelled out and customer safety was obviously a priority. Delivery of the drug was prompt, and the product has been excellent.

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49 of 91 people found this review helpful:

Great Service

	By Gary B F. (CA, United States)
	Customer since 4/16/2009 - (10 orders)
	Ordered from European Pharmacy
	Ordered Livial

they perform the way they say will every time. I would never consider using another service for our needs

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73 of 143 people found this review helpful:

Good service, excellent information, prompt delivery

	By Jenny G. (Sheffield, United Kingdom)
	Customer since 1/5/2008 - (4 orders)
	Ordered from European Pharmacy
	Ordered Livial

The product information was easy to understand, options were clearly spelled out and customer safety was obviously a priority. Delivery of the drug was prompt, and the product has been excellent.

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50 of 100 people found this review helpful:

user experience was nice and smooth

	By Shih Ying T. (Kowloon, Hong Kong)
	Customer since 4/25/2007 - (4 orders)
	Ordered from Australian Supplier
	Ordered Livial

Although the overall experience has been quite good but your online e-commerce portal design is not user-friendly enough. I found it not easy to find exactly what I was looking for and there was not enough choices to choose from. Once the item was found, the rest was very easy. The website keeps a good record, and the "refill" feature is especially useful as customers usually buy the same items for longer term use. I called twice to clarify matters the staff were nice and though and courteous but one of them spoke English with heavy accent which is hard to understand. I guess it is a common problem when you outsource call centers to non-English speaking countries. I had no problem during the escrow process, and I consider the shipping time acceptable. Product quality was as good as expected, or as good as what can be purchased from the pharmacies. Hence, I'd say, other than the search for purchase item and the phone conversation with your staff, it was overall a positive experience.

Tansy

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15 of 30 people found this review helpful:

Great service

	By Gary B F. (CA, United States)
	Customer since 4/16/2009 - (10 orders)
	Ordered from European Pharmacy
	Ordered Livial

Ordered the prescriptions and they came on time and were correct. This is a good service that did what they say they will do.

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6 of 13 people found this review helpful:

Excellent Service, Excellent Products

	By Katherine S. (AZ, United States)
	Customer since 9/23/2009 - (8 orders)
	Ordered from European Pharmacy
	Ordered Livial

I am impressed by the engaging manner, rapid service and personalized help which I receive each time, over the past few years, I have had to contact Pharmacy Escrow for my post-menopausal needs. They are knowledgeable, provide a reliable prescribing doctor, and email the online account in a user-friendly manner.

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