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6 of 13 people found this review helpful:

Quality Fine but Ordering Not So Fine

	By Pamela R. (FL, United States)
	Customer since 3/2/2009 - (12 orders)
	Ordered from New Zealand Supplier
	Ordered Prempro

Well this was my eighth order with Pharmacy Escrow and I made a stupid mistake which apparently wasn't able to be corrected in time. But in retrospect, my mistake could have easily been avoided if certain information was shown more clearly. When I first started my ordering from Pharmacy Escrow, I took advantage of their free lifetime shipping policy. This is an excellent benefit, in my opinion. The way it works is that you pay once for Lifetime Free Shipping, and that's that. However, you can only have your products shipped FREE four times a year. The pills I take, hormone pills, are taken daily all year. Normally that would mean ordering three refills four times in order to take advantage of the free shipping. Sometimes, though, life closes in on you and, despite their terrific service of reminding you it's time to reorder, you forget. Also, it may not be financially feasible at the time, for whatever reason. The later was my problem when it came time to place my final order for 2010. I had planned a wonderful vacation to Greece and the Greek Isles with a dear friend. We were leaving the end of October, returning early November. Between paying for the trip and putting away enough money for travel extras, and dealing with all the other things we mortals have to contend with on a daily basis, I realized I was about out of my hormones. I had but a couple weeks in which to order AND PAY FOR three months of medications. While the drug prices at Pharmacy Escrow are far less than what I would be forced to pay here in the States, it was an unplanned expense for me at that time. Not good. I figured I could save money by writing a review, which I promptly did. I was awarded a credit of $40--YEA! a big help!! Then I realized I could save even more if I placed a repeat order, so naturally I went for that option. Now, to fill you in on my past experiences with Pharmacy Escrow--I'd discovered long ago that, on my particular drug order, I would get it faster if I ordered it from Australia instead of New Zealand. Sure, it did cost a little more but it came in half the time, at the least. Seemed like New Zealand was always "out" and would have to wait for their supply to be replenished. Who knows....bottom line I didn't want to wait and was OK with paying the slight difference. Unfortunately I did not know the difference between the Australian flag and the New Zealand flag. WHAT, you ask. Yep--instead of the drug order denoting the country from which you ordered in WORDS, it showed the FLAGS. Go figure.... I chose (you got it) NEW ZEALAND. Uh-oh! I didn't even realize it at the time I placed the order. I had no idea of the error, my error??, until I received an e-mail informing me of the (of course) delay in shipment of my hormone pills. I nearly died! I got in touch with Pharmacy Escrow immediately--I think I called them....I was so panicked I don't even remember. Too late for me--order was already processed. I had enough pills to last me through the trip if I stopped taking them right away and went without until the trip. Anyone who knows what it's like to be a woman without her hormone pills knows it's HELL for the woman and those around her. I figured my family and friends could take it, my mood swings and "killer" issues, more in stride than total strangers I would be encountering on my vacation. The pills were delivered a day or two before I got home. Why it took THAT LONG, I don't know, but you can bet I won't be making the same mistake again. This time I googled the two flags and now I know Australia's flag has a big white star in the lower left hand quadrant and the little stars on New Zealand's flag are red, not white. This will also be helpful during the Olympics, hey you got to think positively, especially since I've now BEEN to the land of the ORIGINAL OLYMPICS :)
All in all, the Pharmacy Escrow company has been a good place for me to secure my medications, but I would caution you to go slowly and take your time placing your orders.

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