1 Bjorn Ivar L. Review

95 of 184 people found this review helpful:

Orders not received

	By (Oslo, Norway)
	Customer since 12/16/2006 - (27 orders)
	Ordered from
	Ordered Paxil

- I first ordered this item 9/29 (order ref JGH243546). After 10 days without any shipping information I contacted support about the matter.

Within 24 hour I got the shipping information and a few hours later a mail from support telling me the item was shipped. It felt like the my order was forgotten or lost somewhere, and once I sent the mail it was suddenly "found".

It usually takes one or two days after the order that I get the shipping information and the Item is in my mail a few days after that.

- After the shipment notice, I tracked the package, and it was held in custom for several day. This is of course nothing we can do about.

- It had been in custom, but there was no evidence that the package has been opened. Norwegian customs don't or is not allowed to remove items from a shipment. At least without notifying the receiver.

- I have sent a mail to support, but received no answer.

- For the record, I have had many orders with you without any problems, so normally I would rate you outstanding, but this time was a setback and

- I still have not received what I ordered and paid for. New mail to support is underway. Hopefully I get an answer this time.

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