Most Helpful First
Newest First

15 of 34 people found this review helpful:

Half of order was received

	By Tommy K. (GA, United States)
	Customer since 3/8/2008 - (8 orders)
	Ordered from Australian Supplier
	Ordered Celebrex

The pharmacy did not have a supply of this product when my order was received. They had another pharmacy ship the product, but in the transfer they entered a number that was half of the amount that I actually ordered. This was an oversight, not intentional.
I contacted customer service and asked for assistance. Initially I did not receive good service, but I was finally able to get them to realize what had happened to my order. They corrected the problem and the missing product was received (at no extra cost to me).
I have used this company several times and this is the only time I had an issue. Since this issue, I have ordered products and had very good results. My experience on this particular order just goes to show that no one is perfect. The company is committed to correcting problems when they occur.

Was this review helpful?

|

Permalink