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92 of 155 people found this review helpful:

Great customer service

	By Winifred W. (ga, United States)
	Customer since 8/28/2008 - (1 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I was pleased with the way I was greeted and happy that all my questions were answered accordingly. I would have rated a 5 but my order took a very long time to arrive and tracking information was not available till two days after I received. It took 5 weeks for my order to arrive and I felt that was way too long.If your orders were to arrive quicker I would recommend your site to my friends and family.
thanks,
Winifred

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77 of 125 people found this review helpful:

Honesty and integrity matters

	By Kathleen S. (TX, United States)
	Customer since 1/8/2008 - (7 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I was worried that the smooth sailing for my first order had been a fluke. I should not have worried. Everything showed up like clockwork, albeit about six weeks after I placed my order. I will definitely order from them again.

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79 of 129 people found this review helpful:

Customer Service Rocks!!

	By Juanita B. (va, United States)
	Customer since 1/29/2008 - (2 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I placed my order online. The pages were easy to navigate and answers to my questions were easy to find.
Customer Service is so important to me in this day of automated answering messages. When my order didn't come within the time estimated, I was becoming anxious and used the LIVE CHAT room to see what I should do.
Over the next few days I had the "opportunity" to chat with several employees about the loss of my order. Each one reassured me, encouraged me and saw to it that the pharmacy from which my order was shipped, reshipped it with priority shipping.
Integrity and customer service seem to drive this company and I will continue to use them.

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95 of 162 people found this review helpful:

Very Pleased

	By Sheralyn L. (AZ, United States)
	Customer since 9/25/2008 - (4 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

This was the first time I ordered from an on-line pharmacy and I was very happy with the experience. My order took about 4 weeks to arrive which was a little longer than I expected, but when I called after 3 weeks to follow up I was treated very courteously by the customer service staff and my ordered actually arrived a few days later. I will definitely be using them again and I would recommend them to anyone.

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94 of 160 people found this review helpful:

HCG Order Good!

	By Colette E. (MO, United States)
	Customer since 7/13/2008 - (6 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

Overall, I was satisfied with my order, and I would recommend this company to others. I used a credit card to place my order and the order itself was fairly easy. I placed my order for 2 ampules of 10000 I.U. of HCG Pregnyl (HUCOG) coming from India on 7/13, shipped on 7/17/08 and received it on 8/6/08. So altogether it was about 24 days from order to receipt. I feel that this is acceptable shipping time. I found this website to offer the cheapest prices I could find on the internet, even with $30.00 shipping and processing from overseas and another $7.50 for priority shipping included. Total cost of the order was $147.68 USD. I used the product for weight loss, and achieved outstanding results. I lost 35 lbs in 8 weeks of taking the product, which averages out to a little over .6 lbs a day! This was even with a 6 week rest between the first 5 weeks of use and the last 3, but I saw no deterioration in the quality of the second sealed and refrigerated ampule of HCG during this time.
My only negative experience was with PharmacyEscrow.com themselves. I wanted to log in to my account to check on my order, but could not remember my user id and password. After several unsuccessful tries, I locked myself out and had to call the toll free customer service # to get my account unlocked. The first time I called, after putting me on hold 10 minutes to locate my account, the representative told me my account was unlocked and I could access it now. After I hung up, I tried again, and still could not get in. So I called a second time and after explaining the issue to the representative, they put me on hold for 10 minutes after which they came back and said they had finally located my account, and what order would I like to place. I explained again that the reason for my call was not to place an order but to unlock my account, after which I was put on hold for at least another 10 minutes while they finally took care of the reason for my call. I am not sure why the representatives were not able to assist me more quickly, but I got the distinct impression there was an actual language barrier that was preventing either representative from understanding me correctly.
Despite this, the online experience was great and again, I would recommend this site to anyone interested in ordering HCG online.

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92 of 156 people found this review helpful:

Product arrived just as ordered!

	By Shelly N. (TX, United States)
	Customer since 12/3/2008 - (1 orders)
	Ordered from North Indian Pharmacy
	Ordered Hcg pregnyl

I will admit that I got a little upset at the amount of time it took for my order to get to Texas. However, looking back I think it had a lot to do with how anxious I was to start the diet! The product was packed very well. There was even packing placed inside the boxes so the vials would not be broken. Thank you so much for the care you all took in ensuring that the HCG got to me in GREAT condition!! And it is working great too!!

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86 of 144 people found this review helpful:

Shipping options

	By N S. (HI, United States)
	Customer since 7/11/2008 - (3 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

My order arrived complete with the correct items.
The order arrived in discreet packaging, as I had requested with the extra fee.

The order took longer than expected to arrive. I had not paid extra for shipping with tracking. It arrived regular mail which was fine, but I worried that I was not going to recieve my order after the first 2 weeks.

Next time, I will pay for the upgraded shipping with tracking so I do not waste energy worrying and wondering where my order is.

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99 of 171 people found this review helpful:

Good Job!!

	By Genny P. (UT, United States)
	Customer since 10/9/2008 - (14 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I was satisfied with the order I placed. It took about 3 weeks to get here which was a little longer than some of the other pharmacies which is why I gave it a 4. I was very pleased with the packaging and the ease of the bottles the HCG came in. I loved the bye 3 get one free offer and would order again from this company.

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89 of 151 people found this review helpful:

Order Quality

	By Linda T. (OH, United States)
	Customer since 1/5/2009 - (6 orders)
	Ordered from Singapore Pharmacy
	Ordered Hcg pregnyl

The order arrived in good shape with no broken vials and was exactly the amount we ordered. I rated it a 4 because I really do not have anything to compare it to.

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91 of 155 people found this review helpful:

HCG Pregnyl

	By Tracey F. (GA, United States)
	Customer since 10/19/2008 - (1 orders)
	Ordered from European Pharmacy
	Ordered Hcg pregnyl

I have only been using the product for two weeks. I can see a difference and waiting to see more. It took about three weeks to arrive at my home. I would go online to the Live Chat area and ask questions the staff is very friendly. Before I decided to order a Representative on the live chat sent me more information through email and that help me to go ahead and order. I spoke with one Rep on the phone as well. It was the same as the online Chat. There was not a long wait to chat or on the phone. That is a big plus. I also like that they are always available. I would definitely order again.

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